Published Friday, September 4, 2020 2:54PM EDT
The first incident occurred on a WestJet flight from Calgary to Waterloo, Ont., in June and the second on a WestJet trip from Vancouver to Calgary in July.
“In both incidents, the individuals were directed repeatedly by the air crew to wear their face coverings during the flights and in both cases, the individuals refused,” the aviation regulator, which did not name the passengers, said Friday.
Masks or face coverings have been mandatory on flights and in terminals since April 20 as part of the federal government's response to the pandemic. Exceptions include travellers who are under two years old, who are eating or drinking or who have breathing difficulties.
The announcement comes three days after WestJet announced a strict new policy to ensure passengers wear face coverings, with consequences for refusal that include a year-long travel ban.
The move is part of a push by airlines to coax Canadians back to the skies amid the ongoing implosion of the global travel industry.
Air Canada and WestJet have each announced pilot projects to test passengers for the coronavirus this fall, with the ultimate goal of furnishing “alternatives to the current blanket restrictions and quarantine” on foreign travellers and returning Canadians, respectively, Air Canada chief medical officer Dr. Jim Chung said in a statement Thursday.
Beefed-up sanitation protocols and no-contact check-ins comprise some of the changes on planes and in terminals, though both airlines scrapped their on-board seat distancing policies on July 1.
Transport Canada has listed physical distancing among the “key points” in preventing the spread of the virus, part of a guide it issued to the aviation industry in April.
“Operators should develop guidance for spacing passengers aboard aircraft when possible to optimize social distancing,” the document states.
Since March, at least 973 flights have carried passengers with confirmed or suspected cases of COVID-19 in Canada, according to figures provided by the Public Health Agency of Canada.
Some 378 domestic and 595 international flights between March 2 and Aug. 24 flew travellers who “may have been exposed to COVID-19” on board, the agency said in an email.
Some flights may have had more than one positive case reported and a given case may have travelled on more than one flight, the agency said.
The figures, gathered through reports from provincial and territorial health authorities, are not exhaustive.
This report by The Canadian Press was first published Sept. 4, 2020.